Privacy Policy

1. Introduction

Aajyam Puja Products ("Aajyam", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website aajyam.com or place an order with us.

By using our website, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use our services.

2. Information We Collect

We may collect the following types of information:

• Personal identification information — name, phone number, email address, and delivery address when you place an order via WhatsApp or contact us.
• Order information — products ordered, quantities, and prices shared through WhatsApp conversations.
• Device and usage data — browser type, IP address, pages visited, and time spent on the site, collected automatically via cookies and analytics tools.
• Communications — messages you send us via WhatsApp, email, or our contact form.

3. How We Use Your Information

We use the information we collect to:

• Process and fulfil your orders and communicate order status.
• Respond to your queries and provide customer support.
• Send you promotional offers, new product announcements, or festival greetings (only if you have opted in).
• Improve our website, products, and services.
• Comply with legal obligations.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Delivery partners — We share your name, phone number, and address with our courier/logistics partners solely to fulfil your order.
• Legal requirements — We may disclose your information if required by law or in response to valid legal processes.
• Business transfers — In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small data files stored on your device. We use them to remember your cart, understand how you use our site, and improve performance.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our website may not function properly without cookies.

6. Data Security

We take reasonable measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Third-Party Links

Our website may contain links to third-party websites (such as WhatsApp, Facebook, Instagram, and YouTube). We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

8. Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

9. Your Rights

You have the right to:

• Request access to the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information, subject to legal obligations.
• Opt out of marketing communications at any time.

To exercise any of these rights, please contact us at [email protected].

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us: